Due Dates
Housing charges appear on the campus statement of account, which is e-mailed monthly as a courtesy to students, and can also be viewed at www.growl.ucr.edu.
All resident payments are due in full on the dates listed in the Campus Apartment Payment Schedule, Residence Halls Payment Schedule, and Family Student Housing Payment Schedule. Payments are always applied to the oldest bill on the students’ account first.
Residents may submit requests to change their Payment Schedule (i.e. monthly or quarterly) for the next academic quarter by contacting the Resident Accounts Counselor at (951) 827-6350 prior to November 1 and February 1.
Cash, check, and money order payments are accepted in person or by mail at:
University of California
Cashiers Office
1127 Hinderaker Hall
Riverside, CA 92521
The Cashiers Office is open Monday through Friday, 9 a.m. to 4 p.m. There is a 24-hour drop box located outside the Cashiers Office. Payments collected after 4 p.m. will be dated for the next business day.
Credit card payments (American Express, Discover, and MasterCard) are accepted online only at www.growl.ucr.edu. A nonrefundable Convenience Fee will be assessed at the time of payment. Credit card numbers are not kept on file and must be re-submitted with each payment.
Residents will be assessed a $15.00 Late Fee for all payments received after the 15th of the month (or after the Friday prior to the 15th of the month when the 15th is on a weekend or holiday). A Late Fee of $15.00 will continue to be assessed each month until all payments are current.
Payments returned because of insufficient funds will be assessed a $21.75 minimum Non-sufficient Funds (NSF) fee.
A “hold” will be placed on all delinquent resident accounts. “Holds” prevent a student from registering for courses and deny access to University transcripts. In addition, Housing Services may initiate eviction processes and associated fees for delinquent accounts.
Residence Hall First Payments and Campus Apartment Deposits cannot be deferred or considered for a payment plan.
Residents who anticipate a difficulty making a Housing payment as scheduled should contact the Resident Accounts Counselor at (951) 827-6350 prior to the account becoming delinquent to discuss making an alternative payment plan. Only documented hardship (e.g. illness, financial aid challenges, etc.) will be considered a legitimate reason for a deferment of Housing payments. Payment deferments and plans do not negate Late Fees.
Questions about non-Housing bills or payments should be directed to the Cashiers Office at (951) 827-3208 or Student Business Services at (951) 827-3204.
Questions about Housing bills or payments should be directed to your Resident Services Office (RSO) or the Resident Accounts Counselor as indicated below:
Aberdeen-Inverness RSO (951) 827-5460
Lothian RSO (951) 827-5972
Pentland Hills RSO (951) 827-6500
Resident Accounts Counselor (951) 827-6350
All funds required supporting Housing Services facilities and programs are obtained from student room and board fees, commercial resident rental payments, and Summer conference income. Housing Services receives no funding from federal, state, or University resources. Housing Services is committed to keeping student room and board fees as low as possible without compromising the quality and integrity of its facilities and programs.