Frequently Asked Questions


Frequently Asked Questions


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We’ve anticipated many of your questions and tried to answer them. If you are unable to find the answer here, don’t hesitate to contact us.


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Category Question & Answer

General

Why would a student want to live on-campus vs. commute?

Convenience

  • No cooking, cleaning, shopping or real need for transportation
  • Proximity to resources, both in the campus housing communities and campus

Support

  • More than 1,000 educational, cultural, social and recreational activities annually
  • On-site tutoring and counseling
  • 24-hour emergency assistance for both maintenance and personal challenges

Safety

  • Restricted access to all Residence Hall living areas
  • Security cameras
  • On-site Community Service Officer patrols
  • UCR Police patrols

Academics

  • Students who live on campus perform better academically and are happier in general with their college experience than those who live off campus or commute.

Finances

  • Residents are eligible for more housing aid (as part of their Financial Aid Package) than those who live off-campus or commute.

See more reasons why students live on campus.

General

How can I take a housing tour?

We offer tours daily, Monday through Friday. See current times and locations. Or take a 360° Virtual Tour.

A campus tour can also be arranged by contacting the Campus Tours Office at (951) 827-8687 or by making a reservation online.

General

When will I receive information from Housing Services?

Housing information and deadlines are available online.

Newly admitted students will receive a brochure with detailed housing information after being formally admitted to the university. If you do not receive a brochure, email Housing Services or call (951) 827-6350 to request one.

Newly admitted freshmen students are also kept informed of critical university processes and deadlines at MyUCR.

General

Is housing guaranteed for freshmen?

Newly admitted single students are guaranteed on-campus housing for their first year if they meet all Housing deadlines. The UCR Statement of Intent to Register (SIR) must be received by May 1. A complete Residence Hall Contract and First Payment must be submitted by May 10.

The Residence Hall Contract is available online beginning April 1.

General

Where do I find my NetID and Perm PIN Numbers?

Your NetID is issued after submitting a Statement of Intent to Register (SIR) with UCR. This NetID will be available when you login to MyUCR 1-3 days after your SIR is received by UCR.

Your Permanent Personal Identification Number (Perm PIN) is a permanent six-digit number issued by the Admissions Office once a student is admitted to the University. Perm PINs are required for many Web transactions. The Perm PIN is used throughout your undergraduate career to verify access to a variety of data, such as grades and confirmations.

General

What are the Housing deadlines for fall quarter?

For guaranteed housing, newly admitted students must submit their UCR Statement of Intent to Register (SIR) by May 1. A complete online Residence Hall Contract and First Payment must be submitted by May 10. See all Housing deadlines.

General

Is on-campus housing guaranteed ?

Newly admitted single students are guaranteed on-campus housing for their first year if they meet all Housing deadlines.

General

Are there other housing options that exist for freshmen?

Yes. There is on-campus Family Housing for those who are eligible.

Or, use our Off-Campus Housing resources page to search for off-campus housing in the private community near UCR.

General

Can I pick my own roommate?

Yes. If you know the name of another student who you would like to room with, you may enter their name(s) in the appropriate space of your online contract or application. In order to be placed with that roommate, the roommate you have chosen will also need to submit an online contract or application and enter your name in the appropriate space.

If you meet someone you would like to room with after you have already submitted your online contract or application, you can log back on to edit it or you may email Housing Services to let us know the roommate’s name. Please include name and SID. Again, your chosen roommate will need to do the same.

Roommate requests cannot be honored unless both students request each other in writing.

General

Am I allowed to have pets?

Pets ARE NOT permitted, excepting fish in a 20 gallon or less aquarium. Breach of this provision will result in a non-negotiable fee for fumigation services in addition to any appropriate cleaning or repair charges deemed necessary. Keeping a pet is grounds for immediate eviction.

General

How safe is the on-campus community?

While it is impossible for anyone to guarantee safety and security anywhere, Housing Services has implemented many programs to help ensure students’ safety and demonstrate our commitment to students’ well-being. Pedestrian traffic is limited or restricted in the Residence Halls by student key/card access and limited-access parking lots. Most common areas and passageways are outfitted with surveillance security cameras. Emergency-response phones are located in all Residence Hall communities. The university also has a police department that monitors the campus, including housing facilities. Learn more about our safety measures.

General

What percentage of students live on campus?

Approximately 30% of UCR students live on campus, however 75% of freshmen live on campus.

General

What if I do not have a car or am unable to get a Housing Parking Permit?

It is not necessary to have a car if you live on campus. The Riverside Transit Agency operates an extensive bus network throughout Riverside and is free for UCR students. In addition, Housing Services attempts to ensure that a variety of food, entertainment and academic resources are available at all times, limiting the need to venture far from campus. Learn more about parking and transportation.

General

Am I required to get any vaccinations in order to live on campus?

No.

Find information at the Campus Health Center.

General

What about accommodations for special needs?

Residence Hall rooms and Campus Apartments can be modified, or are already modified, for physically-, hearing-, and sight-impaired students. Please coordinate your needs by calling Housing Administration office at (951)827-6350.

General

Can I change my Dining Plan throughout the year?

The Dining Plan selected is for the entire academic year. Changes are permitted during the first two weeks of the academic year only. A Dining Plan Change Request Form needs to be completed and all instructions for documentation followed. Submit a Dining Plan Change Request Form at your respective RSO. Please allow two weeks for your request to be processed.

General

Are there any special hazards I should know about?

For most residents, the answer is no. However, there are exceptions.

Bannockburn Village has asbestos content in ceiling and wall materials. Fortunately, the health hazard is low unless this material is disturbed. Residents must not puncture or disturb interior walls or ceilings (for example, to hang lights, plants or pictures), or vacuum ceiling material particles. Click here for more detailed information about asbestos at Bannockburn Village.

Canyon Crest Family Student Housing originally used lead paint on the interior walls, ceilings, exterior metal trim, fascia, wood panels and all wood doors and moldings. Lead is a serious hazard if swallowed or inhaled; children under age seven are most likely to ingest paint chips.

We have mitigated the health risks by replacing windows and other materials, properly maintaining paint surfaces, and encapsulating many wood surfaces. The EPA website offers more information about living with lead paint.

If you have any questions about asbestos or lead paint, contact your Resident Services Office at (951) 827-5723.

Residence Halls

How do I contract to live in the Residence Halls?

Beginning April 1, the Residence Hall Contract is available online for fall quarter. All admitted students who Submit Intent to Register (SIR) with UCR may submit a contract using their NetID and password (initially your Perm PIN) as issued by UCR. These numbers can be found online at MyUCR.

Please note: It usually takes 1-3 days for a NetID to be issued after a student submits their SIR.

Residence Halls

What about accommodations for special needs?

Residence Hall rooms and Campus Apartments can be modified, or are already modified, for physically-, hearing-, and sight-impaired students. Please coordinate your needs by calling Housing Administration office at (951)827-6350.

Residence Halls

What percentage of freshmen live in the Residence Halls?

Approximately 75% of UCR freshmen live in the Residence Halls.

Residence Halls

How will I know if I have received a space in the Residence Halls?

All single, first-year freshmen students who meet all Housing deadlines are guaranteed a space in the Residence Halls.

Specific room assignment and move-in information is distributed on September 1. Check your Residence Hall Dashboard for current information.

Residence Halls

How much will I need to pay when I submit a contract for the Residence Halls?

Housing Services will not reserve a Residence Hall room for a student until their Residence Hall Contract and First Payment is received. For guaranteed housing, both of these items must be received by May 10. The first regular Residence Hall payment is due by September 1. Consult the payment schedule for specific payment amounts and deadlines.

Residence Halls

What is the average cost to live in the Residence Halls?

Residence Hall costs differ based on the type of room, community and choice of Dining Plan. Check Rates & Billing for current costs.

Residence Halls

How do I choose a Dining Plan?

You must make your Dining Plan selection as part of your online contract. When choosing a Dining Plan, consider your current eating habits. For instance, if you do not eat breakfast now, you are not likely to eat breakfast with any regularity in the Residence Halls. You may change your Dining Plan selection during the first two weeks of the Academic Year, if necessary, by submitting a change at your Resident Services Office.

Residence Halls

Do I have to have a Dining Plan? Can I change it at any time?

Yes and no. All Residence Hall residents must have a Dining Plan as part of their living package. The Dining Plan you select is for the entire academic year. You may change it during the first two weeks of the academic year only.

Residence Halls

How can I change things in my Residence Hall Contract once I have already submitted it?

You have the ability to log back into your contract and edit any choices you have already made until approximately June 15. After June 15, or as directed when you log in, you may email Housing Services about the items you would like to change.

Residence Halls

Is parking guaranteed in the Residence Halls?

No. Students request housing parking online through Transportation & Parking Services. Parking spaces are limited and requests are processed on a first-come, first-served basis. It is critical that students do not bring a car to campus until they have secured a parking permit. Students living on campus are not eligible for a general campus-parking permit. Learn more about parking and transportation.

UCR Campus Apartments

Can freshmen live in Glen Mor?

No. Glen Mor is reserved for second-year and above students..

UCR Campus Apartments

Can freshmen live in a UCR Campus Apartment?

No. Supported by national statistics, we strongly believe the Residence Halls are the best environment for freshmen students to start their university experience. UCR Campus Apartments are reserved for second-year continuing, transfer and graduate students.

UCR Campus Apartments

Can I sublease my apartment?

No. Subleasing is not permitted in UCR Campus Apartments. Noncompliance is grounds for eviction.

UCR Campus Apartments

Are UCR Campus Apartment residents required to have a Dining Plan?

No, except for Glen Mor residents.

Family Housing

Am I allowed to have pets?

No. No pets are allowed at Canyon Crest Family Student Housing, with the exception of service animals, pets in cages (birds and small rodents) and fish in an aquarium (20-gallon maximum). If other pets — dogs, cats, etc. — are discovered in a unit at any time during residency, residents will be asked to remove them and may themselves be subject to legal eviction.

Family Housing

Can I reserve the Community Center or park for an event?

Yes. The Community Center and park are available for residents to reserve for a variety of functions. The Community Center is located at the intersection of Linden and Canyon Crest. The park is located near the center of the complex.

To reserve either facility, please come to the Resident Services Office no more than 30 days in advance and request a reservation form. If no events are booked on the date you request and your planned function is in accordance with housing policy, your request will be approved and you will be notified as such.

Family Housing

Is there childcare near my residence?

Yes. The UCR Early Childhood Services is located immediately adjacent to the community, offering highly regarded full- and half-day programs to students, staff, faculty and the neighboring community. Children are accepted from two months old through kindergarten. UCR students are eligible for subsidized rates.

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