Resident Services Office

•••  Nothing’s Too Small  •••

From assistance to giving directions to your next class, the Resident Services Office
is a resource center, helping you each step of the way.

Location & Hours

  • Aberdeen-Inverness (A-I)

    From assistance to giving directions to your next class, the Resident Services Office at UC Riverside's Housing Department is a resource center, helping you each step of the way. Google Maps A-I Resident Services Office 100 Aberdeen Drive
    Riverside, CA 92507
    Phone: (951) 827-5460
    Summer Hours Monday – Friday,
    8:00 a.m. – 8:00 p.m.
    Saturday – Sunday,
    10:00  a.m. – 10:00 p.m.

  • Lothian

    From assistance to giving directions to your next class, the Resident Services Office at UC Riverside's Housing Department is a resource center, helping you each step of the way. Google Maps Lothian Resident Services Office 500 W. Big Springs Road
    Riverside, CA 92507
    Phone: (951) 827-5972

    Lothian Resident Services Office will be closed during the summer. The Lothian RSO will reopen on September 28, 2014.

  • Pentland Hills

    From assistance to giving directions to your next class, the Resident Services Office at UC Riverside's Housing Department is a resource center, helping you each step of the way. Google MapsPentland Hills Resident Services Office One Pentland Way
    Riverside, CA 92507
    Phone: (951) 827-6500
    Summer Hours Monday – Friday,
    8:00 a.m. – 8:00 p.m.
    Saturday – Sunday,
    10:00  a.m. – 10:00 p.m.

  • Glen Mor

    From assistance to giving directions to your next class, the Resident Services Office at UC Riverside's Housing Department is a resource center, helping you each step of the way. Google MapsGlen Mor Resident Services Office One Pentland Way
    Riverside, CA 92507
    Phone: (951) 827-6500
    Summer Hours Monday – Friday,
    8:00 a.m. – 8:00 p.m.
    Saturday – Sunday,
    10:00  a.m. – 10:00 p.m.

  • Bannockburn Village, Falkirk, Oban, The Plaza & Canyon Crest Family Student Housing

    From assistance to giving directions to your next class, the Resident Services Office at UC Riverside's Housing Department is a resource center, helping you each step of the way. Google Maps UCR Campus Apartments Resident Services Office Bannockburn Village D-102
    3615 Canyon Crest Drive
    Riverside, CA 92507
    Phone: (951) 827-5723
    Hours Monday – Friday,
    8:00 a.m. – 7:00 p.m.
    RA On-Duty is available, Monday-Friday, 7:00 p.m. – 9:00 p.m. to distribute packages. Closed Saturday and Sunday

  • Stonehaven

    From assistance to giving directions to your next class, the Resident Services Office at UC Riverside's Housing Department is a resource center, helping you each step of the way. Google Maps Stonehaven Resident Services Office 3201 Canyon Crest Drive
    Riverside, CA 92507
    Phone: (951) 782-7979
    Hours Monday – Friday,
    8:00 a.m. – 5:00 p.m.

  • How We Help

    The Resident Services Office (RSO) provides information about your community and the facilities available to you, maps of the general campus, directions regarding the location of buildings and services, and information about the surroundings of the university.

    Services Include:

Common Services

From assistance to giving directions to your next class, the Resident Services Office at UC Riverside's Housing Department is a resource center, helping you each step of the way. Counselor
Move-In/Out

The RSO is here to help from your first to last day. During move-in, pick up move-in forms, keys, parking permit (when applicable) and information about your new community. Learn more about moving.

From assistance to giving directions to your next class, the Resident Services Office at UC Riverside's Housing Department is a resource center, helping you each step of the way. Locked Out
Locked Out?

You may check out a spare key at the RSO. Spare keys must be returned within 15 minutes. After the RSO is closed, contact the RA On-Duty. You are allowed three lockouts per academic quarter without a fine.

From assistance to giving directions to your next class, the Resident Services Office at UC Riverside's Housing Department is a resource center, helping you each step of the way. Parking gate
Parking Gate

If you forget your R’Card and need to park your car, the RSO can be reached via the parking gate callbox. The RSO will verify your parking permit information and open the gate.

From assistance to giving directions to your next class, the Resident Services Office at UC Riverside's Housing Department is a resource center, helping you each step of the way. Student Keys
Lost Keys

Fill out an online service request form for a new key. Access Control will make every effort to make the new key on the same day. Please note, there is a charge per lost key.

From assistance to giving directions to your next class, the Resident Services Office at UC Riverside's Housing Department is a resource center, helping you each step of the way. RCard
Lost R'Card

If you lose your R'Card, you should freeze your account immediately. Log in or visit Card Services. Card Services also issues replacements. If it is turned in to the RSO, it will be placed in your mailbox or you will be contacted.

From assistance to giving directions to your next class, the Resident Services Office at UC Riverside's Housing Department is a resource center, helping you each step of the way. Lost and Found
Lost and Found

If you find a lost item in your community, stop by the RSO and drop it off. The RSO logs and stores collected items for 30 days. After 30 days, the items are turned over to UCR Police.

From assistance to giving directions to your next class, the Resident Services Office at UC Riverside's Housing Department is a resource center, helping you each step of the way. Dining Dollars
Dining Dollars

The RSO offers up to a 10% bonus when you add Dining Dollars to your R'Card in increments of $50. Dining Dollars may be used for yourself or a guest at any Dining Services venue on campus. Go to your Residence Hall RSO to add Dining Dollars.

Schedule of Charges

Your student account will be charged for these services/replacements.

General Charges

  • Failure to return key at check-out, per key $50.00
  • Improper Checkout $75.00+
  • Late Housing Payment $30.00
  • Room Change Administrative Fee $75.00+
  • UCR Card Replacement $20.00

Key Charges

  • Key Replacement (room, apartment or house key) $30.00
  • Common Key Replacement $30.00
  • Mailbox key replacement, per key $25.00
  • Replacement of Lock - Core Charges $60.00
From assistance to giving directions to your next class, the Resident Services Office at UC Riverside's Housing Department is a resource center, helping you each step of the way. Smiling Girls

After-Hours Assistance

The RA On-Duty can always be reached by cell phone when the Resident Services Office is closed.

Aberdeen-Inverness
Wings A & B: (951) 288-1458
Wings D & E: (951) 288-1459
Lothian
Wings A & B: (951) 288-1456
Wings D, E  & F: (951) 288-1457
Pentland Hills
A-H Buildings: (951) 315-4940
I-P Buildings: (951) 288-0893
Bannockburn Village, Oban, The Plaza
(951) 288-1770
Falkirk, Canyon Crest Family
Student Housing
(951) 237-2078
Glen Mor
(951) 750-2133
Stonehaven
(951) 961-0274