Computers & Printers

Get Connected

• Wi-Fi
  1. Enable Wi-Fi on your device. Windows: Click on the Wireless Bars on your taskbar. This will bring up the wireless network selection box. Mac OS: Go to System Settings, click on Network, then select Wi-Fi. iOS/Android: Go to Settings and navigate to the Wi-Fi option.
  2. Choose "UCR-SECURE." You may need to scroll through a long list of networks to find it. 
  3. Log in via the pop-up window. Enter your UCR NetID and Password and click Continue. You should now have access to the network. You may be prompted to accept the new UCR wireless certificate.
     • Android users, enter the following information or review the knowledgebase article here.
       EAP method: PEAP
       Phase 2 authentication: MSCHAPV2
       CA certificate: Use system certificates
       Online certificate status: Do not verify
       Domain: ucr.edu
       Identity: NetID
       Anonymous identity: NetID
       Password: Your campus password

  device support details

  Disclaimer: Devices that are unable to support 802.1x Authentication and Enterprise networks will not be able to be used on UCR-Secure. Common devices that do not support such authentication include Smart TVs, Google Home and Amazon Echo.

• Ethernet
  1. Connect ethernet cable. Turn your computer off. Connect your Ethernet cable to your computer. If you need a cable, the RSO can provide one for a small fee.
  2. Turn on your computer and open your web browser. If your browser doesn’t automatically display our registration page, then go to Get Online.
  3. Register your computer. Follow the instructions on the registration page, enter your UCR NetID and Password and click Continue. If successful.
  4. Reboot your computer. If you are connecting a gaming console, follow the additional steps on the pdf on the registration page.
• Ethernet Not Working?

  If you have difficulty connecting via Ethernet, we can assist you, but we will need you to provide us with your MAC address. The MAC address (aka “physical address”) is a unique ID for your device consisting of 6 pairs of numbers and/or letters. A typical MAC address might be: 00-05-9A-3C-14-29. To determine your MAC address, attach your Ethernet cable and follow these steps:

  Windows

  1. Go to the Start menu, enter cmd and hit Return.
  2. A black box appears. Type ipconfig /all and hit Enter.
  3. Information will come up. You are looking for Ethernet adapter Ethernet.
  4. In this section, look for Physical Address (six two-digit alphanumeric characters).

  Mac

  1. Click on System Settings from the Apple menu at the top left of your screen.
  2. In the left-hand column, navigate to Network.
  3. Click on the device you are using to connect via ethernet (example: Ethernet Adapter, Docking Station, Thunderbolt Bridge)
  4. Once in the device menu, click on Details.
  5. In the left-hand column, navigate to Hardware.
  6. Your device's MAC Address will be listed at the top of the menu.

  Need Help?

  Priority will be given to residents with computer issues, over gaming devices and other entertainment gear.

• Gaming Consoles & Smart TVs/Devices (North District 2)

  Are you a North District 2 resident and looking to connect your PlayStation, Xbox, Apple TV or other smart device? For devices that don't support UCR-SECURE's advanced security features, you'll need to register and connect them to our "Splash" network. This network is specifically designed for Internet of Things (IoT) devices. Follow these steps to register your devices.

Find a Computer Lab

Res Tech has seven computer labs serving the Residence Halls and Campus Apartments. The labs are open 24/7* for the residents of those facilities. Each lab features a printer and computers running Microsoft Windows 10 and Office 2016.

Cost To Print
(1) Single Page = 3 cents
(1) Double-sided = 4 cents

*Please note: Some labs may be closed during holiday breaks.

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