Safety | Integrity | Inclusivity | Excellence


Request a Repair

We Fix It

Leaky faucet? Don’t try fixing it yourself! We provide service repairs to your residence and community. Submit a request 24/7 and relax.

Submitting a Service Request

If something in your residence malfunctions or breaks, or if you notice something is out of order on the property, please submit a service request. Most repairs are completed free of charge. Ask Resident Services Office staff whether or not you may be charged for a particular repair. Service requests are usually completed within 48 hours, depending on availability of materials.

What Services Are Available

  • Services for Which We Provide Assistance

    We provide assistance for the following Service Requests:

    • Heating and air conditioning
    • Water leaks
    • Burned-out light bulbs
    • Malfunctioning toilets
    • Garbage disposals
    • Grounds maintenance
    • Lock & key issues
    • and many others
  • Services for Which We Do NOT Provide Assistance

    We do not provide assistance for the following:

    • Curtain Rods
    • Mini blind valances
    • Additional window coverings
    • Additional bedroom doors
    • Additional locks and/or security devices
    • Additional lighting

    Please refrain from installing any of these items in your residence.

Have an Emergency?

Contractor making a repair

Contact the RSO or the RA On-Duty if it is a health or safety emergency, or if it will escalate damage to property. Maintenance staff is available 24 hours a day to conduct repairs.

resident services