Request a Repair
What Services Are Available
-
Services for Which We Provide Assistance
We provide assistance for the following Service Requests:
- Heating and air conditioning
- Water leaks
- Burned-out light bulbs
- Malfunctioning toilets
- Garbage disposals
- Grounds maintenance
- Lock & key issues
- and many others
-
Services for Which We Do NOT Provide Assistance
We do not provide assistance for the following:
- Curtain Rods
- Mini blind valances
- Additional window coverings
- Additional bedroom doors
- Additional locks and/or security devices
- Additional lighting
Please refrain from installing any of these items in your residence.
-
Health and Safety During Service Requests
Facilities Services' staff is here to help maintain your living space. In an effort to work safely, we want to partner together by taking the following steps:
To prepare for a maintenance visit, UCR residents should do the following:
- Clean the requested service area
- Practice social distancing (six feet)
- Wear a face mask or covering
- Step out of the area if six-feet of distance is not available
While in your living space, Facilities Services staff will do the following:
- Wear gloves and a face cover
- Show name badge and service request
- Step out of the area if social distancing is not available
- Wipe their shoes and/or wear shoe covers
- Practice social distancing (or step out of the area if social distancing is not available)
- Confirm when the service request is complete.
Have an Emergency?
Contact the RSO or the RA On-Duty if it is a health or safety emergency, or if it will escalate damage to property. Maintenance staff is available 24 hours a day to conduct repairs.